Last updated: 12/172025

At CJC Commerce, customer satisfaction is our priority. Please read our return and refund policy carefully.

1. Return Eligibility

• Items must be returned within 14 days of delivery

• Products must be unused, unopened, and in original packaging

• Proof of purchase is required

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Opened or used health and personal care products

• Items marked as final sale

• Gift cards or digital products

3. Return Process

To initiate a return:

1. Contact our support team at contactus@cjccommerce.com

2. Provide your order number and reason for return

3. Our team will provide return instructions

Unauthorized returns will not be accepted.

4. Refunds

• Once we receive and inspect the returned item, we will notify you of the approval status

• Approved refunds will be processed to the original payment method

• Refund processing time: 5–10 business days

5. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

• Original shipping charges are non-refundable

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for verification.

7. Contact Information

For return-related questions, contact us at:

Email: contactus@cjccommerce.com
Website: https://cjccommerce.com